Design your future customer experiences Ideal CX
"Focusing on the customer makes a company more resilient."
Westminster College - USA
"As CIO at Westminster College in Salt Lake City, Utah, I can attest to great benefit in both considerable quantity and high quality of effort from IdealCX as we have developed our Qualtrics instance to derive significant operational value. Sophie Imbert is a gem with respect to her knowledge, work ethic, and what I conclude to be depth of care for her clients, of which we are proud to be one. As we embark on more strategic measures that are the basis of intent for the recent adoption of Qualtrics, our experience has made IdealCX an essential partner into what we see as a long term future."
Vice President and CIO, Westminster College
Le Pont du Tamarinier - Mauritius
"I cannot thank Sophie and her team enough! We would have never been able to undertake this research in this country without their expertise. Their guidance and dedication was exemplary and cannot recommend them enough."
Director, Le Pont du Tamarinier
Sky Blue CX Services - Australia
"Sophie has exceptional knowledge of survey and dashboard methodology that she matches with detailed technical know-how. She was engaged for a couple of complicated jobs by us where she smoothly transitioned from understanding our requirements into delivering really impressive surveys and dashboards. She was able to instinctively interpret what we were after and then translate our brief into highly sophisticated and impressive outputs. Her work was quick and always to scope and it is great to work with someone who knows Qualtrics inside out and has a massive amount of experience to back it up."